The casino was a lot of fun with and the people who work there were friendly and enjoyable to be around. When it first opened, we’re proud to recommend it to all of our friends. We have been busy doing this casino since it opened. This was old, tired, dirty, noisy and in serious need of an update.
When asked how our stay was at checkout I said awful. I should have stayed at a regular hotel for that price. I paid for all 3 nights these were not the free rooms but a reduced rate. Saw them later and they got a room at 4:30 and it wasn't what they reserved. People checking in ahead of us were told rooms not ready. New room did not have trash removed and smelled musty and dirty but appeared to have clean sheets and towels and at that point too tired to wait anymore. A very nice maintenance man went down to the desk and got us transferred to a new room and a $50 food credit. Given a room and it had no bed and had not been cleaned. Did not get a call so went back at 11:30 to check on it.
Then told at 10 pm our room was not ready. Waited in line for over an hour to check in. I know they just reopened after Covid 19 but the hotel was so unprepared for guests it was awful.